The approval flow for invoice reconciliation exceptions is drawn with the approvers that need to reconcile/approve the exception. Do not refer any exceptions to anyone, especially P_Central AP.
Accounts Payable is not authorized to reconcile any exceptions on behalf of a Level 1 Fiscal Approver.
Contact the subject matter expert (SME) in your area if you think you need to refer an exception. They will direct you to the appropriate action. Generally, the reason the refer box appears is due to a Level 1 Fiscal Approver trying to submit an exception and not all of the exceptions are cleared or accepted. All exceptions must be cleared or accepted before the exception may be submitted.
If you are not sure of your SME, visit the Ariba Resources page on the Procurement Services website.
Users that have previously referred items have increased the number of approvals needed unnecessarily. If an exception has been referred previously, contact the Procure-to-Pay Helpdesk with the IR document number for assistance to correct the approval flow.