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News Releases: Use these tips to resolve issues when using Internet Explorer to access SharePoint 2010

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Use these tips to resolve issues when using Internet Explorer to access SharePoint 2010

Faculty and staff utilizing Internet Explorer 11 may experience issues when accessing SharePoint 2010. Solutions to these known issues have been posted to the SharePoint Center of Excellence website. 

Although Internet Explorer is the preferred browser for SharePoint, known issues include:

Individuals who notice any of the aforementioned issues are encouraged to visit the GoldAnswers knowledge base article containing instructions to add SharePoint as a local intranet site via the Internet Explorer browser. Once SharePoint is added as a local intranet site, follow these steps to change the browser compatibility view settings:

  1. From the Internet Explorer browser, click Tools
  2. Select Compatibility View settings
  3. Check Display intranet sites in Compatibility View box
  4. Click Close
  5. Refresh browser by clicking the “refresh” icon or pressing F5

If none of the options above resolve the issue, please contact the SharePoint Center of Excellence at or the ITaP Customer Service Center for further assistance.

SharePoint is Microsoft’s web-based collaboration platform. It includes document management, simultaneous document sharing and editing, calendars, workflows and smoother integration with Microsoft Office 2010 and Visio 2010. It also provides functionality for creating wikis and blogs.

If an area does not yet have a SharePoint site or has questions relating to SharePoint in general, additional information can be obtained by emailing the SharePoint Center of Excellence at or browsing to the ITaP Service Catalog.​

Contact Information:   Vicki Kinslow, SharePoint application specialist, SharePoint Center of Excellence, 48333