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2015 Eleanor O. Kaplan Award Nominations

Do you know an outstanding staff member in the Business Management organization who deserves recognition?  If so, please take a few minutes to nominate that person for the Eleanor Kaplan Award for Exceptional Customer Service!
 
Award Background:
Eleanor Kaplan began her career at Purdue University as the Business Administrator in the Education Department in 1979.  She transferred to the School of Management in 1981, where she spent the rest of her career as a Business Administrator.  Eleanor has left each of those who knew her with the legacy of her positive and cheerful attitude and the importance of customer-valued service.
 
Through the generosity of an anonymous donor, we are able to honor the memory of Eleanor and the legacy she has left by recognizing current Administrative and Clerical staff in the Business Management organization who have demonstrated excellence and leadership in providing customer service.  Recipients of the award will receive a $100 cash prize, have their names engraved on a plaque displayed in Freehafer Hall, and be recognized during an award ceremony.  Two to three awards will be given.
 
Award Criteria:
Nominees for the award must presently work in the Business Management area on the West Lafayette Campus (all staff types are eligible); meet the minimum requirement for years of service within Business Services (i.e. three years for AP/MP staff and one year for clerical); and, have exhibited exceptional customer service in one or more of the following ways:
  • made significant contributions to improving customer service in either their department, school or organization
  • demonstrated the ability to incorporate outstanding improvements in either their department, school or    organization through individual leadership
  • exhibited creative or innovative methods in providing customer service
 
If you know someone who meets these criteria, please submit a Nomination Form located here and/or a letter of recommendation that cites specific examples of exceptional customer service. Letters of support from a variety of stakeholders will strengthen your nomination. Nominations and letters of support should be forwarded to Joanna Hutchins/DBM/FREH. You may also send Joanna an e-mail at: joanna@purdue.edu. The deadline for nominations is Monday, February 9, 2015.
 
I hope each of you will take this opportunity to express your appreciation for an outstanding staff member with whom you have had the pleasure of working!  If you have any questions regarding this award, please contact your Director of Financial Affairs. 
 
Christopher J. Martin
Director, Business Management
 
Contact Information:   Joanna Hutchins, Admin Assistant, Business Management, 49452